Privacy Policy

Website: pmgregroup.com

Effective Date: 18 August 2026

Last Updated: 18 August 2026

1. Introduction

PMG RE Business Group (“PMG,” “we,” “us,” or “our”) respects the privacy of individuals who visit pmgregroup.com, request information, schedule consultations, communicate with us, or otherwise interact with our real-estate and property-transition services.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information through our website and related communications.

PMG primarily serves individuals and families dealing with real-estate decisions, including probate properties, inherited properties, property transitions, and potential “as-is” property sales in Naperville, the greater Chicagoland area, and other locations where PMG lawfully provides services.

2. Scope of This Policy

This Policy applies to personal information collected through:

• pmgregroup.com;
• Website contact forms;
• Consultation or appointment forms;
• Email;
• SMS or text communications;
• Telephone communications;
• Website chat or similar communication features, if enabled;
• Online property-information submissions; and
• Related digital interactions controlled by PMG.

This Policy does not govern an unaffiliated third party’s website, platform, or independent professional service merely because it is linked from or used in connection with our Site.

3. Information We May Collect

Depending on how you interact with PMG, we may collect the following categories of information.

A. Contact Information

This may include:

• Name;
• Email address;
• Telephone number;
• Mailing address; and
• Preferred contact method.

B. Property Information

If you ask PMG to discuss or evaluate a property situation, we may collect information such as:

• Property address;
• Property type;
• General property condition;
• Occupancy status;
• Ownership information you provide;
• Anticipated sale or transition timeline;
• Information regarding repairs or property issues;
• Mortgage, lien, or title-related information you voluntarily provide; and
• Other information reasonably relevant to the requested property consultation.

C. Probate or Inherited-Property Information

When your inquiry involves a deceased owner’s property, an estate, or inherited real estate, you may voluntarily provide information concerning:

• Your relationship to the property or estate;
• Whether probate has been opened;
• Whether an executor, administrator, personal representative, trustee, or other representative has been appointed;
• The general status of the estate;
• The existence of multiple heirs or interested parties; and
• Other information relevant to understanding the property situation.

We encourage users not to submit Social Security numbers, complete financial-account numbers, passwords, government identification documents, or other highly sensitive information through ordinary website forms unless PMG specifically requests the information through an appropriate secure method.

D. Consultation and Communication Information

We may collect:

• Appointment dates and times;
• Messages submitted through forms;
• Email correspondence;
• SMS correspondence;
• Notes relating to your inquiry;
• Communication preferences; and
• Records necessary to respond to or manage your request.

E. Technical and Usage Information

When you use the Site, certain information may be collected automatically, such as:

• Internet Protocol address;
• Device type;
• Browser type;
• Operating system;
• Pages viewed;
• Referring page or website;
• Approximate location derived from IP address;
• Date and time of access; and
• Interactions with Site features.

4. Cookies and Similar Technologies

The Site may use cookies, pixels, tags, local-storage technologies, or similar tools for purposes such as:

• Maintaining website functionality;
• Understanding traffic and usage;
• Measuring website performance;
• Remembering preferences;
• Identifying technical problems;
• Evaluating marketing performance; and
• Supporting advertising or remarketing activities, if enabled.

The Site is understood to use a LeadConnector/GoHighLevel-based technology environment. PMG may also use other hosting, analytics, communications, scheduling, or marketing technologies as its systems evolve.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect Site functionality.

Where applicable law requires additional consent or opt-out controls for a particular technology or visitor, PMG will provide those controls as required.

5. How We Use Personal Information

PMG may use personal information to:

• Respond to inquiries;
• Schedule and manage consultations;
• Communicate about a property or real-estate situation;
• Understand a seller’s, heir’s, executor’s, or family’s stated needs;
• Evaluate whether a PMG property solution may be appropriate;
• Prepare for discussions regarding a potential property transaction;
• Provide information regarding available services;
• Coordinate requested real-estate-related services;
• Maintain business and communication records;
• Provide customer support;
• Improve the Site and user experience;
• Measure marketing and website performance;
• Prevent fraud, misuse, or security incidents;
• Comply with applicable law, court orders, or lawful requests;
• Establish, exercise, or defend legal rights; and
• Conduct other activities disclosed to you when information is collected.

PMG will not use probate-related information submitted through the Site to provide legal advice unless that advice is separately provided by an appropriately licensed legal professional.

6. Communications, Email, Telephone, and SMS

If you provide contact information, PMG may contact you in connection with the inquiry, consultation, property, or service that you requested.

Where PMG sends marketing communications, it will do so subject to applicable law.

Email

Commercial marketing emails will provide a method to unsubscribe where required. Transactional or inquiry-related communications may still be sent where appropriate after a marketing opt-out.

SMS/Text Messages

Where SMS communications are offered and legally required consent has been obtained, message frequency may vary. Message and data rates imposed by your carrier may apply.

You may use the opt-out method identified in the applicable message, such as replying STOP, where supported.

Telephone Calls

PMG will respect legally valid requests not to receive applicable marketing calls and will comply with applicable federal and Illinois telephone-solicitation requirements.

Providing contact information does not eliminate any rights you may have under applicable communications law.

7. How We May Disclose Information

PMG may disclose personal information in the following circumstances.

Service Providers

Information may be provided to vendors that help us operate our website or business, such as providers of:

• Website hosting;
• CRM services;
• LeadConnector/GoHighLevel functionality;
• Appointment scheduling;
• Email;
• SMS or telephone communications;
• Data storage;
• Security;
• Website analytics; and
• Related technology.

These providers may process information on PMG’s behalf subject to their contractual and legal obligations.

Real-Estate Transaction Participants

When reasonably necessary for a service or transaction that you request, information may be disclosed to appropriate participants such as:

• Title or escrow companies;
• Closing professionals;
• Attorneys;
• Real-estate professionals;
• Inspectors;
• Contractors;
• Property-service providers;
• Lenders or financial institutions, where applicable; or
• Other professionals involved in the requested transaction.

Disclosure will depend on the particular transaction and should be limited to information reasonably necessary for the applicable purpose.

Legal and Safety Purposes

PMG may disclose information when reasonably necessary to:

• Comply with applicable law;
• Respond to a subpoena, court order, or lawful government request;
• Protect PMG’s legal rights;
• Investigate suspected fraud or misuse;
• Protect the safety or security of persons, property, or systems; or
• Establish, exercise, or defend legal claims.

Business Transactions

If PMG is involved in a merger, acquisition, restructuring, financing, sale of business assets, or similar corporate transaction, information may be disclosed or transferred as part of that transaction subject to applicable law.

8. Sale of Personal Information

PMG does not intend to operate as a data broker or sell personal information to third parties for monetary consideration.

Certain privacy laws outside Illinois may define a “sale,” “sharing,” or targeted-advertising disclosure more broadly than an exchange for money. If PMG’s use of an advertising or analytics technology becomes subject to such a law, PMG will provide applicable disclosures and opt-out mechanisms where legally required.

9. Data Retention

PMG retains personal information only for as long as reasonably necessary for purposes such as:

• Responding to inquiries;
• Maintaining communication and transaction records;
• Providing requested services;
• Complying with legal or contractual obligations;
• Resolving disputes;
• Maintaining appropriate business records; and
• Protecting legal rights.

Retention periods may vary depending on the type of information, the relationship with the individual, whether a real-estate transaction occurs, applicable professional or legal requirements, and legitimate business needs.

When information is no longer reasonably required, PMG will take appropriate steps to delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Security

PMG uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, acquisition, use, destruction, modification, or disclosure.

These measures are intended to support PMG’s obligations under applicable law, including the Illinois Personal Information Protection Act where it applies.

No internet transmission, email system, website, CRM, or electronic storage method can be guaranteed to be completely secure. Accordingly, PMG cannot promise absolute security.

Users should avoid transmitting highly sensitive information through unsecured channels.

11. Data Breaches

If PMG discovers a security incident involving personal information, PMG will investigate and respond in accordance with applicable legal requirements.

Where the Illinois Personal Information Protection Act or another applicable breach-notification law requires notice to affected individuals or authorities, PMG will provide legally required notification in the required manner and timeframe.

12. Your Choices and Requests

You may contact PMG to:

• Update or correct contact information you previously provided;
• Request deletion of information where appropriate;
• Ask questions about information PMG maintains about you;
• Withdraw from marketing email communications;
• Request that applicable marketing text messages stop; or
• Request placement on PMG’s applicable internal do-not-call list.

Not every request creates an absolute right to deletion or access under Illinois law. PMG may retain information where reasonably necessary or legally permitted, including for transaction records, legal obligations, fraud prevention, dispute resolution, or legal claims.

If a privacy law applicable to your residence gives you additional rights, PMG will respond to properly submitted requests as required by that law.

13. Illinois Residents

For Illinois residents, PMG handles qualifying personal information subject to applicable Illinois requirements, including the Illinois Personal Information Protection Act, 815 ILCS 530, which includes requirements concerning reasonable data security and notification following certain breaches.

Illinois privacy law may change over time. PMG will update this Policy or its practices when new applicable requirements take effect.

14. Visitors From Other U.S. States

PMG’s principal service focus is Illinois, including Naperville and the Chicagoland area.

Visitors from other states may have additional privacy rights under laws applicable to them. Where such a law applies to PMG based on its scope, jurisdictional requirements, and statutory thresholds, PMG will provide the rights and disclosures required by that law.

Nothing in this Policy is intended to limit a privacy right that cannot legally be waived.

15. Children’s Privacy

The Site and PMG’s real-estate services are intended for adults and are not directed to children under 13.

PMG does not knowingly seek to collect personal information from children under 13 through the Site.

If we learn that information was collected from a child under 13 in circumstances requiring deletion, we will take appropriate steps to remove it.

16. Third-Party Websites and Services

The Site may contain links to or integrations with third-party websites or services.

Once you leave PMG’s Site or independently interact with a third-party service, that provider’s privacy policy and practices may govern its collection and use of information.

PMG encourages users to review relevant third-party privacy notices before submitting personal information.

17. Changes to This Privacy Policy

PMG may update this Privacy Policy to reflect:

• Changes in its services;
• Changes in website technology;
• New vendors or integrations;
• Changes in data practices; or
• Changes in applicable laws and regulations.

The current version will be posted on the Site with the applicable “Last Updated” date.

Where applicable law requires additional notice or consent for a material change, PMG will provide it.

18. Contact Us

Questions, requests, or concerns regarding this Privacy Policy or PMG’s handling of personal information may be directed to:

PMG RE Business Group
[Legal Entity Name, if different]
1 League, Irvine CA, 92602-9998
Naperville, Illinois [92602-9998]
Privacy Email: [email protected]
Phone: (949) 736-3784

Please include enough information for PMG to understand and respond to your request, but do not send Social Security numbers, financial-account passwords, or other unnecessary sensitive information by ordinary email.